Lead management in Koho – recording, tracking and converting customer relationships into offers

Prev Next

Lead management in Koho

In Koho, you can manage potential customers and sales leads with leads . Leads can be found in the Offers menu, where they can be created and viewed.

Content of the instructions:

  1. Add a lead

  2. Edit, delete, dismiss, and turn a lead into an offer


  1. Add a lead

  1. Go to the Quotes menu and select + Lead.

  2. Fill in the basic lead information:

Configurable fields:

  • Customer: Select an existing customer or create a new one. A new customer is created in the system with a name, but other information is left empty. In the future, new customers can be found on the Customers → Prospects tab.

  • Lead category: Select a category from the drop-down menu to the right of the customer's name. The categories you choose depend on your account settings.

    For more help, see the Leads tab.

  • Expiration date (optional): You can set an expiration date for a lead.

  • Salesperson: Lead saver by default. You can switch to a different user.

  • Estimate € / Estimate €/month: Estimate the potential revenue from the lead.

  • Lead title: The title for the lead.

  • Comment: A more detailed description of the lead. The comment does not appear in the listing, but appears when you hover over the lead.

  1. Press Save. The lead is saved and displayed:

  • On the Leads tab, under the selected category

  • Offers → in the All tab


  1. Edit, delete, dismiss, and turn a lead into an offer

  1. Open the Leads tab and find the lead you want.

  2. Click on a lead to open it in preview.

In Preview, you can:

  • Edit the lead and save the changes

  • Permanently delete the lead (no longer visible anywhere)

  • Reject a lead (removes from the Leads tab, but still appears in reports)

  • To create a quote , press Quote template

N.B! When a lead is bidd, the lead will be removed from the Leads tab. The customer, name and due date are automatically transferred to the offer. See more detailed instructions: How do I create a new offer in Koho?


Mikäli sinulla herää kysymyksiä, voit olla yhteydessä Kohon asiakaspalveluun sähköpostitse osoitteessa: asiakaspalvelu@kohosales.com, voit myös halutessasi jättää arvostelun artikkelille alapuolelta.